Facilitating Engagement between Suppliers and Agents

At the Qualification Working Group (QWG) in June 2024, the Programme took an action to explore how it can support engagement between Suppliers and Customer Appointed Agents so that they can better understand Qualification and Migration plans.

The Programme proposed publishing a central register for participants who opt in and consent to information they have provided being shared on the MHHS communications channels (the MHHS website and Collaboration Base). This information would include:

  • Qualification Wave allocation (for non-Systems Integration Testing (SIT) participants)
  • Qualification key contacts
  • Anticipated Migration Start Date (for Suppliers)

Following participant feedback, at December’s QWG, participants were given the opportunity to share their views as to whether this information should be made available to all participants or only those who opt in and consent to their information being shared.

The consensus was that the information should be made available to all participants rather than a restricted audience. Therefore, at December’s Qualification Advisory Group (QAG) the Programme proposed that the Senior Responsible Owner (SRO) approve that published Qualification and Migration information from Suppliers and Agents is made available to all participants. This decision was approved by the SRO.

Providing information for publication on the central register remains optional and details will only be published for parties who have provided their consent. 

The first iteration of the register will be published on the website and Collaboration Base week commencing Monday 27 January 2025. If you wish to opt in and consent to your organisation’s information being included in the first iteration of the register, please complete the form below by 17:00 on Friday 24 January 2025.

Facilitating Engagement between Suppliers and Agents Consent Form

Please note that Qualification Wave allocations could change, and the time taken for a participant to progress through Qualification will vary. Furthermore, Migration start dates may change as participants progress through the Migration planning cycles and prepare for Migration execution. Migration information provided and published in the register will be based on Migration Control Centre (MCC) inputs by participants. In light of this, the Programme will regularly publish further iterations of the register to ensure that the information included is accurate and up to date.

Additional mechanisms to facilitate engagement between Suppliers & Agents include: 

  • Programme Party Coordinator (PPC) (MHHS) /Operational Support Manager (OSM) (Balancing & Settlement Code (BSC)) /Operational Account Manager (OAM) (Retail Energy Code (REC)) teams can also help facilitate engagement where needed
  • REC Party Register (a list of all acceded REC Parties and contract manager details) is updated weekly and published on the REC Portal
  • BSC publish a list of party OSM’s to facilitate engagement

If you have any questions about this request, please email PPC@mhhsprogramme.co.uk 

decision group