Programme Change Control
Post-M10, the MHHS Programme will only manage Milestone-related changes. For any design changes or otherwise, these should be raised via the BAU change process.
For support in raising Balancing & Settlement Code (BSC) changes, please email bsc.change@elexon.co.uk or visit the Get involved in BSC Changes page of the Elexon website.
For Retail Energy Code (REC) changes, please visit the Change Proposal Form page of the REC Portal, or email the REC Code Manager ahead of raising a change at change.management@recmanager.co.uk
If you have any questions about this process, please email PMO@mhhsprogramme.co.uk


The MHHS PMO now operates the Change Control process for milestone changes only and ensures that all milestone Change Requests are communicated clearly and efficiently throughout the Programme.
For Programme-related milestone changes, this page is designed to provide an overview of the Programme Change Control procedures. For the benefit of participants, you can view Change Control guidance and forms further down this page. Please note that this process only applies to Programme milestone changes.
The Programme has defined and embedded a Change Control process to assess and manage any proposed changes that could impact the successful delivery of the Programme.
New Change Requests are assessed through the Programme’s Change Board. The Change Board can reject the Change Request, request further information, or ask the Change Raiser to attend the Change Board to present the proposed change. Please ensure you read the Change Request Guidance before completing a change request.
Following review with the Change Board, the Change Request is then designated to the appropriate Advisory Group for triage. The Advisory Group, in line with the Senior Responsible Owner (SRO), recommends whether the Change Request should proceed for industry Impact Assessment or not.
The MHHS PMO share the Change Request with the principal contacts of each Programme participant, with a request to complete an Impact Assessment within the 10-day window. To enable swift and informed decision-making, it is critical that the Programme receives as many Impact Assessment responses as possible.
Once Impact Assessments are submitted to the Programme, they are consolidated into a single view and presented back to the Change Board and subsequently to the Advisory Group for decision.
Change Requests exceeding certain thresholds (as laid out in the MHHS Governance Framework, available on the MHHS Programme Governance page of this website, are raised to Ofgem for a decision.
MHHS Change Control Framework
Short Name | Doc Number |
---|---|
Release Management Implementation Process | DEL2060 |
Change Control Form Guidance for participants | DEL174 |
Change Request Form Template | DEL173 |
Programme Change Control Process | DEL172 |
Change Control Approach | DEL171 |