Readiness Assessment 7

Readiness Assessment 7 (RA7) Update and Follow Up: 10 April 2026

Thank you for responding to Readiness Assessment 7 (RA7) which is now closed. 

The Programme analysed all the responses and presented the findings at the Programme Steering Group (PSG) on 1 April 2026, which you can view at the link below:

Readiness Assessment 7 Findings

The evidence received was really positive, demonstrating that resourcing models are aligned to forecast volumes and complexity based on experience to date, and that Central Parties and Central Capability Providers are ready to support Qualification to M14 and live operation through Migration.

The key risk identified across most respondents is that participant behaviour in live operation may differ from assumptions, resulting in higher volumes or more complex issues than forecast and therefore resourcing may be at risk.

Whilst flexible resourcing models were reported across RA7 respondents, the Programme are seeking further clarity from all RA7 respondents to provide further confidence that these can and will be appropriately actioned.

On Friday 10 April 2026, we emailed all RA7 respondents some follow-up questions and the outcome of this was presented to PSG on Wednesday 6 May 2026.  

PSG noted the high quality of responses and the actions taken by Central Parties and Central Capability Providers to monitor for and trigger appropriate contingency actions. There is always the risk of unexpected issues, but we can be confident of their ability to cope with unexpected volumes of queries and issues or increases in the complexity of issues. The Programme is updating risks accordingly and there is no further action to take.

If you have any questions on the Readiness Assessment please email PPC@mhhsprogramme.co.uk

For reference, the objectives, scope, approach and timings for RA7 were set out in the guidance pack, which you can access below, alongside the guidance that was issued as part of the End-to-End (E2E) Participant Journey, Migration Pathways & Industry Standing Data (ISD) Publish Programme Participant Information Request (PPIR):

Readiness Assessment 7 - Approach, Scope & Timeline

PPIR Guidance Pack: E2E Participant Journey, Migration Pathways & ISD Publish

RA7 asked participants to provide evidence and confirm that they could deliver to the updated Migration Pathways volumes and profiling derived from the PPIR.